FeedbackKit vs Rapidr: In-App Voting or a Hosted Feedback Portal

Rapidr and FeedbackKit both collect feature requests, let people vote on them and tell those people what happened next. They start from different places. Rapidr is a hosted feedback portal for SaaS teams, with boards, a public roadmap and a changelog. FeedbackKit is built for app teams and puts the request board inside the app itself, in native screens.

We make FeedbackKit, so read this with that in mind. Every Rapidr fact below comes from Rapidr's own pages, checked on 17 October 2026, and is linked where it is used. The side-by-side table is on our FeedbackKit vs Rapidr comparison page; this post goes into more detail and adds prices.

The short version

• Rapidr is a web feedback portal with public or private boards, embeddable widgets, a public roadmap and a changelog, plus Jira, Intercom, HubSpot, Slack and Zapier integrations. It suits a web product whose users are happy to give feedback on a web page or widget.
• FeedbackKit puts voting and comments into native screens in your iOS, macOS, Android, Flutter or React Native app, ranks requests by the revenue of the users behind them on every plan, and syncs requests with nine issue trackers on Pro and up.
• Price: Rapidr starts at $49 a month with no free plan. FeedbackKit has a free plan, and Pro is $15 a month.

Where feedback comes in

Rapidr's homepage describes collecting feedback "with public or private boards" on a hosted portal, which can sit on your own domain. You can share the portal or embed its feedback widgets, and Rapidr says the widgets let users give feedback "in mobile or web app". The features page adds an embeddable changelog widget and single sign-on through JWT or SAML, so feedback is tied to the people who left it. Rapidr lists no native SDK for iOS, Android, Flutter or React Native.

FeedbackKit works the other way round. You add an SDK to your app and show its ready-made screens: a request list, a submit form, a detail view with comments, and vote buttons. There are SDKs for Swift and SwiftUI (iOS, macOS and visionOS), Kotlin with Jetpack Compose, Flutter and React Native. The JavaScript SDK is a headless client with no screens, there is a Vapor SDK for server-side Swift, and there is a REST API.

FeedbackKit also has website embeds. FeedbackKit can show a roadmap and a board of requests on your own website through an iframe, and visitors can vote on the board when you turn voting on. It has no changelog for your users.

One caveat from our side: the Swift SDK needs iOS 26, macOS 26 or visionOS 26 or later. If your app supports older iOS versions, it does not fit yet.

Voting, comments and statuses

On Rapidr, users vote and comment on boards. The features page lists voting on behalf of customers, confidential comments for internal discussion, merging duplicates, spotting similar posts, tags and CSV export of voter lists. Statuses are customisable for each board and tied to roadmap columns, and the pricing page includes custom statuses from the Startup plan.

In FeedbackKit, users vote and comment inside your app, and a new request starts with its submitter's vote. Voting stops once a request is Completed or Rejected. Every plan has the same six statuses: Pending, Approved, In Progress, TestFlight, Completed and Rejected. Pro and up choose which ones a project uses, but you cannot add your own. If your workflow needs a status called "In review" or "Blocked", Rapidr's custom statuses fit it better. Merging works in both: in FeedbackKit, votes and comments move to the request you keep and each voter is counted once.

Here is how that looks in FeedbackKit, with sample data from a fictional hiking app:

Revenue behind each request

FeedbackKit lets your app pass each user's MRR through the SDK, on every plan, and you can sort requests by the total MRR of the users behind them. For Trailmate, that might show Offline maps with 248 votes from mostly free users, and Elevation profile with 87 votes from paying subscribers, which is a useful thing to know before you choose.

Rapidr does not list ranking requests by revenue today; its features page lists an MRR filter as coming soon. Its features page describes customer profiles with account traits and segmenting feedback by group, account type, location and more; the pricing page puts User Segmentation on Business and up. Its HubSpot integration tracks feedback on behalf of HubSpot contacts and deals, also on Business and up, which suits a B2B team whose customer data lives in a CRM.

Roadmap, changelog and closing the loop

This is where Rapidr offers more. It includes a public roadmap, with roadmap columns you can rename, and a changelog with its own page and an embeddable widget, on every plan. Email notifications are on every plan too.

FeedbackKit has no changelog for your users and no hosted public roadmap, though you can embed the roadmap and board described above on your own website. It closes the loop with status email instead. The person who submitted a request is emailed on every plan when it moves to a status on the project's list. Choosing that list needs Pro, and emailing voters who opted in needs Team. Your team gets email for new requests on every plan, and push for new requests and new comments in the FeedbackKit app. New-comment email to the team needs Pro, and Slack is on Pro and up. Your app's users get status email, never push. The details are in our post on closing the loop with status emails.

One thing worth knowing: Rapidr's own public changelog at feedback.rapidr.io/changelog showed its newest entry as "3 years ago" when we checked, and the entry is dated 15 September 2023. If recent development matters to your choice, check the activity there and ask Rapidr before you commit.

Integrations

The Rapidr column comes from its integrations page and the plan table on its pricing page, checked on 17 October 2026. Items Rapidr marks as coming soon are left out.

If your team plans work in Jira, Rapidr connects to it and FeedbackKit does not. If you plan in GitHub, Linear, Notion, ClickUp or one of the others, FeedbackKit creates and links requests there. The nine trackers differ in what they sync after a ticket exists: GitHub has no comment sync, and GitHub, Linear, Trello and Basecamp have no vote-count sync. The full matrix is on the integrations page.

Pricing

Both publish their prices. Rapidr's pricing page shows monthly prices in dollars and no annual toggle; it mentions annual plans for invoicing larger organisations, without figures. FeedbackKit's figures are on our pricing page.

Rapidr's plans step up by team members and features. Rapidr has no free plan; it offers a 14-day trial with no card, refunds within 30 days of signing up, and 30% off for registered nonprofits. On FeedbackKit's Free plan, items past the cap of 10 are saved and left off the board rather than refused, and there is no limit on how many of your users vote. Yearly billing on Pro and Team saves about 17%.

The two price lists do not buy the same things. Rapidr's $49 includes a hosted portal on a custom domain, a public roadmap page and a changelog. FeedbackKit offers no hosted public roadmap or changelog for your users at any price. In the other direction, FeedbackKit's native in-app screens and revenue ranking come on every plan, including Free, and Pro at $15 adds the nine tracker integrations, none of which Rapidr offers today (its integrations page lists GitHub as coming soon).

So which one

Choose Rapidr if your product is a web app and you want a hosted portal with public and private boards plus embeddable widgets. Choose it if you want a public roadmap and a changelog next to voting, custom statuses for each board, or if your team works in Jira, Intercom or HubSpot.

Choose FeedbackKit if your users are in a mobile or desktop app and you want voting in native screens rather than a web widget. Choose it if you want requests ranked by the MRR of the users behind them on every plan, a free plan to start on, native admin apps for iPhone, iPad and Mac, or status sync with GitHub, Linear, Notion, ClickUp, Monday.com, Trello, Airtable, Asana or Basecamp.

Our guides to in-app feature voting on iOS and feature request tools cover more options. To try FeedbackKit in a test build, start free.